AWS is green. The product is not. I stay until it is.

AWS status isn’t the outage. Failed failover, a deploy without rollback, the same page again — users failing while the dashboards stay polite.

For a director, VP, or principal in an active or just-landed incident, or a failover that’s never been proven. Not a Well-Architected slide, not “Amazon will handle it,” not a review with nobody in the pager.

If it’s down: email with LIVE in the subject. First reply is whether I can take it, not incident command from this website. If we start, I join your channel and pager. Access and NDA in the thread.

After it holds: the same diagnostic / harden path so it isn’t a second page next quarter.